In 2024, thousands of small and medium-sized businesses in Greater Manchester and across the North West have the opportunity to leverage AI and automation to streamline operations, enhance productivity, and drive growth.
Many business owners believe these advanced technologies are only affordable for large enterprises, but Cloud10 IT & Cloud Services is changing that perception. We’re making cutting-edge AI and automation accessible and affordable for the 99% of businesses that need it.
Here’s how these technologies can quickly make a positive impact in your business:
| Automated Workflows | Smart Customer Service | New Starter and Leaver Process |
 |  |  |
| AI-driven automation tools can handle repetitive tasks such as data entry, scheduling, and inventory management. This reduces the margin for error and frees up your team to focus on strategic activities. | Implement chatbots and virtual assistants to handle customer inquiries 24/7, providing instant support and improving customer satisfaction without additional staffing costs. | Cloud10 automates the onboarding and offboarding process for new and departing employees. This ensures that new employees have immediate access to necessary resources and departing employees are securely removed from systems. |
The benefit?
This automation reduces administrative burden, ensures consistency, enhances security, and improves the overall employee experience.
James Cain, our Technical Director, says, “Automating just one area of our operations, to manage new starter and user leaver processes, has significantly improved efficiency and security for our Managed Service customers. It’s a game-changer in managing workforce transitions quickly, accurately and securely.”
Enhance your Team’s Productivity
- AI-Powered Insights: Use AI to analyse large volumes of data quickly, providing insights into customer behaviour, market trends, and operational inefficiencies. This helps in making informed decisions faster.
- Automated Reporting: Save time and resources by automating the creation and distribution of reports. AI can compile and analyse data, creating detailed reports that help you monitor performance and make data-driven decisions.
Increase Competitive Advantage
- Innovation and Adaptation: AI and automation can help your business stay ahead of competition by rapidly adapting to market changes and fostering innovation.
- Intelligent Resource Management: Utilise AI to optimise resource allocation, ensuring that your business operates efficiently and effectively, with the right resources in the right places at the right times.
Boost Employee Engagement
- Task Automation: Automate mundane tasks, allowing your employees to focus on more meaningful and creative work. This boosts job satisfaction and productivity.
- AI Training Tools: Provide your employees with AI-driven training and development programs that adapt to their learning pace and style, enhancing their skills and productivity.
Keep your Business Secure
- Managed Detection and Response (MDR) for Microsoft 365: Use AI and automation to provide continuous oversight and protection for your entire Microsoft 365 environment, including Email, Teams, SharePoint, and OneDrive. This ensures real-time threat detection and response, safeguarding your data and communications with automated remediation steps for enhanced security.
- Managed Endpoint Detection and Response (EDR): Implement AI-driven solutions to safeguard all your endpoints, including servers, desktops, laptops, and other company devices. This approach ensures that threats are quickly identified and neutralised, offering robust protection across all digital assets with automated remediation to maintain security.
- Microsoft Intune and Defender: The integration of Microsoft Intune and Defender for Business provides advanced protection, real-time risk assessment, and automated remediation. Automation and machine learning enhance your security posture by detecting and mitigating threats across devices. Microsoft 365 Business Premium licenses include both tools, providing a comprehensive AI-driven security solution; optimal setup is key to maintaining robust security.
Affordable Access with Cloud10
Many small and medium-sized businesses might think AI and automation are only within reach of large enterprises, but Cloud10 IT & Cloud Services are here to change that perception.
We offer scalable, cost-effective solutions that make AI and automation technologies accessible to businesses of any size. By partnering with us, you gain access to forward-thinking technology that enhances your operational efficiency and positions your business for future growth.
Conclusion
Embracing AI and automation in 2024 is not just a trend, but a strategic move for small and medium-sized businesses across the North West. With Cloud10 making these technologies affordable, you can streamline operations, enhance productivity, increase competitive advantage, boost employee engagement, secure your business, and automate critical processes like employee onboarding and offboarding.
If you’d like to explore ways in which AI and automation will benefit your business, please book some time with one of our consultants. We provide tailored assessments to identify the best opportunities for AI and automation in your operations, ensuring a perfect fit for your individual business needs.
Why wait? Let us help you to benefit from AI and automation technology.
Book in a 15-30 minute intro call with one of our experts here.
NOTE – Strong technical knowledge not essential, just some curiosity and an interest to work smarter!