We are
Cloud10
100% service focused. Personable and professional IT experts. Highest rated on Google for IT Services – not only in Greater Manchester, but across North West UK.
Bringing the
wow-factor
to IT.
Getting your organisation’s technology right is key to the success of your teams. We are adept at listening and take time to consider & understand the specific needs of our customers.
We then match those with solutions which work hard to deliver the results you can build upon as your organisation grows and evolves. We are very ‘human’ in our service-centred approach, and this is evident in our glowing 5* Google business reviews.
What Cloud10 delivers.
The can-do approach of our friendly, expert team helps us to deliver the very best service levels for IT Support, Cyber Security, Microsoft 365 Services, Internet Connectivity, Telecoms & Cloud Solutions.
0
+
Users & Devices
Supported
Supported
0
+
5-Star Customer
Reviews on Google
Reviews on Google
0
+
Servers & M365 Landscapes Managed
Who are Cloud10 ?
Based in Manchester, our team comes together to make sure customers and fellow team members are supported to succeed. Our IT services are delivered across the whole of the UK including remote and onsite support. With the majority of our clients having a North-West base, we are geared up for same-day onsite response to keep essential services running 24/7/365!
Cloud10 help you shape your organisation your way.
We listen, we learn about your goals and identify all the barriers that are holding back your team.
We explain and discuss your options and deliver valuable solutions which drive productivity and efficiency across your team…
The BIG three.
These are three of our key services – those our customers engage with the most and which we build, deliver and support day-in, day-out to people across the UK.
Managed IT Support
- Service-first
- 5* rated IT support with fully inclusive remote and onsite work
- Monitoring & management of all your technology
- Organisations from 10-500 employees
- Discounts for charity and non-profit organisations
Telecoms, Video & Collaboration
- Multi award-winning VoIP telecoms platform
- Fully managed
- Work anywhere
- Inclusive calls
- Microsoft Teams & Zoom video conferencing solutions
Cloud Computing
- Private or Public cloud-based hosted remote desktop
- CloudDeskPRO™
- Hotdesking & remote working
- Discounts for charity and non-profit
- Free migration management
Service Desk KPIs for September 2024
0
Service Desk Tickets Handled
0
Service Desk Tickets Resolved
0
%
Same Day Resolution
0
%
SLAs Met
0
%
Customer Satisfaction
We have specialist expertise in FOUR key sectors.
Providing best-in-class Managed IT services to organisations with teams with 10 to 500 employees.
Though much of IT and cloud services is similar across many businesses, our team have a focussed and specialist expertise in delivering services to the following FOUR sectors.
Charity, CIC & Not-for-profit
The “service-led”, personable caring approach compliments the expertise of our team to make the perfect support service for the third sector.
- Cloud10 charity discount scheme
- Reducing costs to give more funds for the cause
- Cyber security management
- Training
- Caring, people-first approach
- Cyber Essentials
- Experience of winning Public Sector contracts
- Charity software grants & funding
Property & Construction
A sector where our team have developed uniquely strong knowledge and expertise on software, hardware, services & business operations.
- Disaster Prevention & Recovery
- Office365 / Microsoft365 security
- Remote. anywhere-working
- 7-days-a-week support
- Cyber security management
- Property software & integrations
- Photos, video & scan management
- Paperless working
- Multi-site organisations
Recruitment
Our rapid-success & experience of Rec helps teams to drive solid growth with secure, reliable solutions needed to succeed in this competitive & fast-paced sector
- Salespeople kept working
- Anywhere-Anytime working
- Scalable & Flexible
- Rec software and web services
- VoIP Telecoms
- Integration between systems
- Attractive working environment
- 24/7 working to support customers
- Cyber security management
Architects, Technical Planning & Estimating
Supporting technical businesses for nearly 20yrs, we’ve invaluable experience in Big Data, SQL, CAD, 3D and industry standard software, services & best practices
- Big data
- Data management
- Timesheets
- Project management
- CAD & 3D rendering
- Microsoft SQL management
- Super-fast Internet
- Remote working
- Microsoft365 apps and licensing
